Order letter & Complaint Letter

Nama : Willden Dwi Utama

Kelas : 4KB04
NPM : 28110515 

- http://www.gunadarma.ac.id
- http://www.studentsite.gunadarma.ac.id

A. Order Letter

December 21, 2013

Utama CORPS

P.O. Box 1991

Jakarta, Indonesia

Subject : Furniture and equipment order

I am interested in the existing furniture laptop on your company. Please ship the following items from your sales catalog dated December 16, 2013 :

ITEM	TYPE	QTY	PRICE
ASUS	G75VX-CV118H	10	Rp. 280.000.000
LENOVO	Y410p	8	Rp. 80.000.000
APPLE	Macbook Pro ME665 (Retina Display)	10	Rp. 330.000.000
ACCER	Aspire S7 Ultrabook Core i7	10	Rp. 165.000.000

The items ordered above should be shipped C.O.D. to this address:

Utama CORPS

P.O. Box 13880

East Jakarta, Indonesia

The costs above reflect a discount of 50/10, with net due in 17 days after the invoice date. The merchandised is to be shipped by your company’s own truck line at a rate of 8 percent of the total net cost.

We are remodeling our offices and have a target completion date of January 7, 2014. If there is any reason you see that you can keep your part of this schedule, please let me know immediately.

Sincerely, Willden Dwi Utama

President

B. Complaint Letter

Dear Sirs

Thank you for your promptness in delivering the coffee we ordered on 30 November. However 160 laptops were delivered this morning instead of 120 as stated on our order.

Our present needs are completely covered and we cannot make use of the 40 laptops sent in excess of our order. These laptops will therefore be held in our company until we receive your instructions.

Yours faithfully

sumber : 

http://ariefpn.blogspot.com/2013/11/contoh-complaint-letter.html

http://understandingautoresponder.blogspot.com/2013/07/contoh-surat-pengaduan-dalam-bahasa_8.html

http://febricandrawan.blogspot.com/2012/12/contoh-complaint-letter.html

http://namirart.blogspot.com/2013/07/contoh-complaint-letter.html

http://ajiarifea11.blogspot.com/2011/04/contoh-order-letter.html